{
  "page": {
    "id": "sdvlly5tjw1v",
    "name": "Aditude",
    "url": "https://status.aditude.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Prebid Server","created_at":"2024-06-25T18:54:44.582Z","updated_at":"2025-07-16T18:40:28.448Z","position":4,"description":"Aditude Prebid Server status.","showcase":true,"start_date":"2024-06-25T00:00:00.000Z","id":"xl6nzy74wkfg","group_id":null,"page_id":"sdvlly5tjw1v"},{"status":"operational","name":"Insights","created_at":"2024-06-25T18:34:38.725Z","updated_at":"2026-09-05T14:23:54.418Z","position":5,"description":"Frontend Insights application and api.","showcase":true,"start_date":"2024-06-25T00:00:00.000Z","id":"c5yd08zb3gkg","group_id":null,"page_id":"sdvlly5tjw1v"},{"status":"operational","name":"Exec","created_at":"2025-10-20T20:27:40.888Z","updated_at":"2025-10-20T22:22:11.441Z","position":6,"description":"Exec automated ad performance reporting app","showcase":true,"start_date":"2025-10-20T00:00:00.000Z","id":"zh26l6cg3kxj","group_id":null,"page_id":"sdvlly5tjw1v"},{"status":"operational","name":"Video Ad Serving","created_at":"2026-09-05T13:51:56.304Z","updated_at":"2026-09-05T14:23:54.430Z","position":7,"description":"The serving of video ads through our video player technologies","showcase":true,"start_date":"2025-01-01T00:00:00.000Z","id":"sn811hdd7ljf","group_id":null,"page_id":"sdvlly5tjw1v"},{"status":"operational","name":"Mobile App","created_at":"2026-09-05T13:54:53.727Z","updated_at":"2026-09-05T13:54:53.727Z","position":8,"description":null,"showcase":false,"start_date":null,"id":"yph09j24b4fm","group_id":null,"page_id":"sdvlly5tjw1v","components":["f5mkcz9zdnhb"]}],
  "incidents": [{"name":"Elevated errors affecting Insights data ingestion and video ad serving","status":"resolved","created_at":"2026-09-05T11:45:33.000Z","updated_at":"2026-09-05T14:23:54.466Z","monitoring_at":"2026-09-05T12:45:07.000Z","resolved_at":"2026-09-05T14:23:54.453Z","impact":"major","shortlink":"https://stspg.io/j41m09pgw62k","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-05T11:45:33.000Z","reminder_intervals":null,"id":"j7q55k280nn5","page_id":"sdvlly5tjw1v","incident_updates":[{"status":"resolved","body":"The issue has been resolved","created_at":"2026-09-05T14:23:54.453Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-05T14:23:54.453Z","display_at":"2026-09-05T14:23:54.453Z","deliver_notifications":true,"tweet_id":null,"id":"4k1h6v9ssxtf","incident_id":"j7q55k280nn5","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"partial_outage","new_status":"operational"},{"code":"sn811hdd7ljf","name":"Video Ad Serving","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been deployed and video ad serving is returning to normal levels. Insights ingestion has resumed. We are monitoring closely and will follow up on reporting for the affected window once we have completed our assessment.","created_at":"2026-09-05T14:00:07.899Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-05T14:01:04.767Z","display_at":"2026-09-05T12:45:07.000Z","deliver_notifications":false,"tweet_id":null,"id":"xh6j507r5gw7","incident_id":"j7q55k280nn5","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"partial_outage","new_status":"partial_outage"},{"code":"sn811hdd7ljf","name":"Video Ad Serving","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2026-09-05T13:52:37.267Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-05T13:59:37.943Z","display_at":"2026-09-05T12:15:37.000Z","deliver_notifications":true,"tweet_id":null,"id":"3g311jstwfkj","incident_id":"j7q55k280nn5","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"partial_outage","new_status":"partial_outage"},{"code":"sn811hdd7ljf","name":"Video Ad Serving","old_status":"operational","new_status":"degraded_performance"}]},{"status":"identified","body":"We are currently investigating an issue caused by an invalid SSL certificate on a shared service endpoint. This is affecting two areas:\n\nInsights - data ingestion is delayed, so dashboards and reporting may show incomplete or stale data for the affected window.\nVideo ad serving - a portion of video ad requests are failing or timing out, which may result in reduced fill and lower measured revenue during the incident window.\n\nDisplay and header bidding delivery outside of video are not currently believed to be impacted. No customer data has been lost — ingestion is delayed, not dropped, and we expect backfill to complete once the underlying issue is resolved.\n\nOur engineering team has identified the root cause and is actively working on remediation. We will provide an update within 30 minutes or as soon as we have more information.","created_at":"2026-09-05T13:50:33.889Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-05T13:59:22.314Z","display_at":"2026-09-05T11:45:33.000Z","deliver_notifications":true,"tweet_id":null,"id":"pc9dvmprqc5c","incident_id":"j7q55k280nn5","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Insights","created_at":"2024-06-25T18:34:38.725Z","updated_at":"2026-09-05T14:23:54.418Z","position":5,"description":"Frontend Insights application and api.","showcase":true,"start_date":"2024-06-25T00:00:00.000Z","id":"c5yd08zb3gkg","page_id":"sdvlly5tjw1v","group_id":null},{"status":"operational","name":"Video Ad Serving","created_at":"2026-09-05T13:51:56.304Z","updated_at":"2026-09-05T14:23:54.430Z","position":7,"description":"The serving of video ads through our video player technologies","showcase":true,"start_date":"2025-01-01T00:00:00.000Z","id":"sn811hdd7ljf","page_id":"sdvlly5tjw1v","group_id":null}]},{"name":"Delayed Insights Data Ingestion","status":"resolved","created_at":"2026-08-31T17:25:04.178Z","updated_at":"2026-08-31T18:06:37.603Z","monitoring_at":"2026-08-31T17:41:46.693Z","resolved_at":"2026-08-31T18:01:37.231Z","impact":"critical","shortlink":"https://stspg.io/4xxlyl3wgqg2","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-31T17:25:04.170Z","reminder_intervals":null,"id":"y8pttz600fkf","page_id":"sdvlly5tjw1v","incident_updates":[{"status":"resolved","body":"Aggregated data in Insights has now been backfilled. \n\nInsights is fully operational.","created_at":"2026-08-31T18:01:37.231Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T18:01:37.231Z","display_at":"2026-08-31T18:01:37.231Z","deliver_notifications":true,"tweet_id":null,"id":"h9fw4ynbvvm1","incident_id":"y8pttz600fkf","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Analytics data ingestion has resumed and is processing normally. No data was lost during the incident.\n\nWe are now validating aggregated data in Insights to confirm whether any time periods require backfill. Recent reporting may still show gaps until that check is complete.","created_at":"2026-08-31T17:53:46.002Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T17:53:46.002Z","display_at":"2026-08-31T17:53:46.002Z","deliver_notifications":true,"tweet_id":null,"id":"htsk1npp7h4k","incident_id":"y8pttz600fkf","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"Our third-party data warehouse provider has identified the issue on their end. We are beginning to see a recovery in data ingestion. \n\nWe'll continue to monitor the recovery and provide updates as it relates to Insights service.","created_at":"2026-08-31T17:41:46.693Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T17:41:46.693Z","display_at":"2026-08-31T17:41:46.693Z","deliver_notifications":true,"tweet_id":null,"id":"c8w9zxcxmhph","incident_id":"y8pttz600fkf","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2026-08-31T17:25:37.950Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T17:25:37.950Z","display_at":"2026-08-31T17:25:37.950Z","deliver_notifications":true,"tweet_id":null,"id":"nzwljspb3gfw","incident_id":"y8pttz600fkf","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"operational","new_status":"major_outage"}]},{"status":"identified","body":"We are currently experiencing delays in analytics data ingestion due to an ongoing outage at one of our third-party data warehouse providers.\n\nImpact: Reporting in Insights may show incomplete or stale data for recent time periods. Ad serving, bidding, and revenue collection are not affected.\n\nData integrity: No data has been lost. All events are being captured and queued, and will be backfilled automatically once upstream service is restored.\n\nWe are monitoring our provider's status and will post an update within the next 60 minutes.","created_at":"2026-08-31T17:25:04.222Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T17:25:04.222Z","display_at":"2026-08-31T17:25:04.222Z","deliver_notifications":true,"tweet_id":null,"id":"cg6q689vlkr6","incident_id":"y8pttz600fkf","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Insights","created_at":"2024-06-25T18:34:38.725Z","updated_at":"2026-09-05T14:23:54.418Z","position":5,"description":"Frontend Insights application and api.","showcase":true,"start_date":"2024-06-25T00:00:00.000Z","id":"c5yd08zb3gkg","page_id":"sdvlly5tjw1v","group_id":null}]},{"name":"Insights Delay","status":"resolved","created_at":"2026-03-13T15:16:17.518Z","updated_at":"2026-08-31T18:06:37.663Z","monitoring_at":null,"resolved_at":"2026-03-13T18:53:09.012Z","impact":"none","shortlink":"https://stspg.io/1fflty9d4kpb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-13T15:16:17.513Z","reminder_intervals":null,"id":"28vgx7ksp7z5","page_id":"sdvlly5tjw1v","incident_updates":[{"status":"resolved","body":"Some data from the affected window remains incomplete. However, this incident has been resolved.","created_at":"2026-03-13T18:53:09.012Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-13T18:53:09.012Z","display_at":"2026-03-13T18:53:09.012Z","deliver_notifications":true,"tweet_id":null,"id":"hgllh5g84jgq","incident_id":"28vgx7ksp7z5","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"Update: The data processing delay affecting Aditude Insights has been resolved. Systems are fully operational and new data is flowing as expected. Some data from the affected window may be incomplete — we're assessing the impact and will follow up with more details. Thank you for your patience.","created_at":"2026-03-13T15:51:59.693Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-13T15:51:59.693Z","display_at":"2026-03-13T15:51:59.693Z","deliver_notifications":true,"tweet_id":null,"id":"9tmqby9sbtgt","incident_id":"28vgx7ksp7z5","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"Aditude Insights is currently experiencing a data delay. Our team is investigating and working to restore normal data flow as quickly as possible. We'll update this status once resolved. Thank you for your patience.","created_at":"2026-03-13T15:16:17.563Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-13T15:16:17.563Z","display_at":"2026-03-13T15:16:17.563Z","deliver_notifications":true,"tweet_id":null,"id":"zfgq8dl2bwbz","incident_id":"28vgx7ksp7z5","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Insights","created_at":"2024-06-25T18:34:38.725Z","updated_at":"2026-09-05T14:23:54.418Z","position":5,"description":"Frontend Insights application and api.","showcase":true,"start_date":"2024-06-25T00:00:00.000Z","id":"c5yd08zb3gkg","page_id":"sdvlly5tjw1v","group_id":null}]},{"name":"Delayed Data Reporting","status":"resolved","created_at":"2025-11-25T17:46:31.692Z","updated_at":"2026-08-31T18:06:37.722Z","monitoring_at":null,"resolved_at":"2025-11-26T19:09:08.790Z","impact":"minor","shortlink":"https://stspg.io/xpjc9wg8n90s","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-11-25T17:46:31.686Z","reminder_intervals":null,"id":"rtgdv3mrnmvm","page_id":"sdvlly5tjw1v","incident_updates":[{"status":"resolved","body":"Data processing has been fully restored. Unfortunately we have missing data from 12-1pm EST on 11/25.","created_at":"2025-11-26T19:09:08.790Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-26T19:09:08.790Z","display_at":"2025-11-26T19:09:08.790Z","deliver_notifications":true,"tweet_id":null,"id":"ys0rrlwrnbx9","incident_id":"rtgdv3mrnmvm","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We are aware of the missing data and are evaluating options for backfilling.","created_at":"2025-11-25T19:54:21.349Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-25T19:54:21.349Z","display_at":"2025-11-25T19:54:21.349Z","deliver_notifications":true,"tweet_id":null,"id":"psq7pqcll92m","incident_id":"rtgdv3mrnmvm","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2025-11-25T17:46:31.747Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-25T17:46:31.747Z","display_at":"2025-11-25T17:46:31.747Z","deliver_notifications":true,"tweet_id":null,"id":"3dxbfpzznc82","incident_id":"rtgdv3mrnmvm","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Insights","created_at":"2024-06-25T18:34:38.725Z","updated_at":"2026-09-05T14:23:54.418Z","position":5,"description":"Frontend Insights application and api.","showcase":true,"start_date":"2024-06-25T00:00:00.000Z","id":"c5yd08zb3gkg","page_id":"sdvlly5tjw1v","group_id":null}]},{"name":"Cloudflare is experiencing  issues that may be affecting our platform","status":"resolved","created_at":"2025-11-18T13:25:09.617Z","updated_at":"2026-08-31T18:06:37.782Z","monitoring_at":null,"resolved_at":"2025-11-18T19:05:17.709Z","impact":"minor","shortlink":"https://stspg.io/sdyh07mn4xm6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-11-18T13:25:09.611Z","reminder_intervals":null,"id":"45bvng4lyddm","page_id":"sdvlly5tjw1v","incident_updates":[{"status":"resolved","body":"Some data was lost during the incident and cannot be recovered or processed.","created_at":"2025-11-18T19:05:17.709Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T19:05:17.709Z","display_at":"2025-11-18T19:05:17.709Z","deliver_notifications":true,"tweet_id":null,"id":"8wm3h2pvqnmz","incident_id":"45bvng4lyddm","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"operational","new_status":"operational"},{"code":"xl6nzy74wkfg","name":"Prebid Server","old_status":"operational","new_status":"operational"},{"code":"zh26l6cg3kxj","name":"Exec","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2025-11-18T13:25:09.690Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-18T13:25:09.690Z","display_at":"2025-11-18T13:25:09.690Z","deliver_notifications":true,"tweet_id":null,"id":"fj1nrypgjzjl","incident_id":"45bvng4lyddm","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"operational"},{"code":"xl6nzy74wkfg","name":"Prebid Server","old_status":"operational","new_status":"operational"},{"code":"zh26l6cg3kxj","name":"Exec","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Prebid Server","created_at":"2024-06-25T18:54:44.582Z","updated_at":"2025-07-16T18:40:28.448Z","position":4,"description":"Aditude Prebid Server status.","showcase":true,"start_date":"2024-06-25T00:00:00.000Z","id":"xl6nzy74wkfg","page_id":"sdvlly5tjw1v","group_id":null},{"status":"operational","name":"Insights","created_at":"2024-06-25T18:34:38.725Z","updated_at":"2026-09-05T14:23:54.418Z","position":5,"description":"Frontend Insights application and api.","showcase":true,"start_date":"2024-06-25T00:00:00.000Z","id":"c5yd08zb3gkg","page_id":"sdvlly5tjw1v","group_id":null},{"status":"operational","name":"Exec","created_at":"2025-10-20T20:27:40.888Z","updated_at":"2025-10-20T22:22:11.441Z","position":6,"description":"Exec automated ad performance reporting app","showcase":true,"start_date":"2025-10-20T00:00:00.000Z","id":"zh26l6cg3kxj","page_id":"sdvlly5tjw1v","group_id":null}]},{"name":"Direct Sold Enrichment Delay","status":"resolved","created_at":"2025-11-14T22:33:04.292Z","updated_at":"2026-08-31T18:06:37.842Z","monitoring_at":null,"resolved_at":"2025-11-17T16:08:44.606Z","impact":"minor","shortlink":"https://stspg.io/n4hm4jgzhv54","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-11-14T22:33:04.284Z","reminder_intervals":null,"id":"3c1lqjxz2305","page_id":"sdvlly5tjw1v","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-11-17T16:08:44.606Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-17T16:08:44.606Z","display_at":"2025-11-17T16:08:44.606Z","deliver_notifications":false,"tweet_id":null,"id":"t13t571y0klb","incident_id":"3c1lqjxz2305","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2025-11-14T22:33:04.332Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-11-14T22:33:04.332Z","display_at":"2025-11-14T22:33:04.332Z","deliver_notifications":false,"tweet_id":null,"id":"3ndh98wj6fq5","incident_id":"3c1lqjxz2305","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Delayed Data 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We will continue to monitor closely as some third-party systems are still in the process of recovery.","created_at":"2025-10-20T22:22:11.467Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T22:22:11.467Z","display_at":"2025-10-20T22:22:11.467Z","deliver_notifications":true,"tweet_id":null,"id":"xzf39cr6wnql","incident_id":"f773yrggzpbs","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"operational"},{"code":"zh26l6cg3kxj","name":"Exec","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"In addition to our ongoing monitoring and recovery efforts, we are observing intermittent permission and authentication issues caused by the wider outage within the Exec application. Our team is actively investigating and will provide updates as we learn more.","created_at":"2025-10-20T20:29:58.866Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T20:29:58.866Z","display_at":"2025-10-20T20:29:58.866Z","deliver_notifications":true,"tweet_id":null,"id":"x4stl9m6wst9","incident_id":"f773yrggzpbs","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"zh26l6cg3kxj","name":"Exec","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"Systems are recovering, though larger datasets may still be a bit sluggish — some queries could take longer than usual to complete as third-party systems return to full capacity. While some backfill processes continue to process, all raw data is intact and will be available once fully recovered. We’re keeping a close watch on performance as systems continue to stabilize.","created_at":"2025-10-20T20:12:09.517Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T20:12:09.517Z","display_at":"2025-10-20T20:12:09.517Z","deliver_notifications":true,"tweet_id":null,"id":"h9bj6jgtvjsm","incident_id":"f773yrggzpbs","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"Third-party providers are continuing to stabilize their systems and implement mitigation measures. We’ll share updates as progress continues.","created_at":"2025-10-20T18:47:22.098Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T18:47:22.098Z","display_at":"2025-10-20T18:47:22.098Z","deliver_notifications":true,"tweet_id":null,"id":"0vnyklzzb8zg","incident_id":"f773yrggzpbs","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"Our systems are improving but are not yet fully recovered. We are continuing to monitor the third-party outage and recovery. We will alert you when all systems are back online.","created_at":"2025-10-20T16:55:32.986Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T16:55:43.118Z","display_at":"2025-10-20T16:55:32.000Z","deliver_notifications":true,"tweet_id":null,"id":"28cvw6v6fq10","incident_id":"f773yrggzpbs","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"monitoring","body":"We are continuing to monitor ongoing third-party outages and their impact on our services. At this time, Insights Real-Time Analytics is experiencing disruptions causing degraded availability through our UIs and APIs. We are continuing to monitor other services for possible impact.","created_at":"2025-10-20T15:32:36.493Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T15:32:36.493Z","display_at":"2025-10-20T15:32:36.493Z","deliver_notifications":true,"tweet_id":null,"id":"5fd79wx49kmx","incident_id":"f773yrggzpbs","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating reports of difficulty accessing certain services. At this time, the issue appears to be related to a third-party provider and broader internet stability outside of our network.\n\nThank you for your patience while this is being resolved.","created_at":"2025-10-20T13:14:27.731Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T13:14:27.731Z","display_at":"2025-10-20T13:14:27.731Z","deliver_notifications":true,"tweet_id":null,"id":"vjhj8x68x6r9","incident_id":"f773yrggzpbs","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Insights","created_at":"2024-06-25T18:34:38.725Z","updated_at":"2026-09-05T14:23:54.418Z","position":5,"description":"Frontend Insights application and api.","showcase":true,"start_date":"2024-06-25T00:00:00.000Z","id":"c5yd08zb3gkg","page_id":"sdvlly5tjw1v","group_id":null},{"status":"operational","name":"Exec","created_at":"2025-10-20T20:27:40.888Z","updated_at":"2025-10-20T22:22:11.441Z","position":6,"description":"Exec automated ad performance reporting app","showcase":true,"start_date":"2025-10-20T00:00:00.000Z","id":"zh26l6cg3kxj","page_id":"sdvlly5tjw1v","group_id":null}]},{"name":"Possible Insights Performance Issues","status":"resolved","created_at":"2025-09-30T19:01:47.533Z","updated_at":"2026-08-31T18:06:38.018Z","monitoring_at":null,"resolved_at":"2025-09-30T20:32:31.733Z","impact":"minor","shortlink":"https://stspg.io/gphjg32d6c25","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-30T19:01:47.528Z","reminder_intervals":null,"id":"dx7kc06t6tkv","page_id":"sdvlly5tjw1v","incident_updates":[{"status":"resolved","body":"The incident has been resolved by the third-party provider.","created_at":"2025-09-30T20:32:31.733Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-30T20:32:31.733Z","display_at":"2025-09-30T20:32:31.733Z","deliver_notifications":true,"tweet_id":null,"id":"6s84ptgjx604","incident_id":"dx7kc06t6tkv","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"A third-party service provider is currently experiencing outages and performance issues that could potentially impact the Insights product. Our team is closely monitoring the situation to detect and address any impact promptly.","created_at":"2025-09-30T19:01:47.604Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-30T19:01:47.604Z","display_at":"2025-09-30T19:01:47.604Z","deliver_notifications":true,"tweet_id":null,"id":"t873wm39xjdh","incident_id":"dx7kc06t6tkv","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Insights","created_at":"2024-06-25T18:34:38.725Z","updated_at":"2026-09-05T14:23:54.418Z","position":5,"description":"Frontend Insights application and api.","showcase":true,"start_date":"2024-06-25T00:00:00.000Z","id":"c5yd08zb3gkg","page_id":"sdvlly5tjw1v","group_id":null}]},{"name":"Insights Login Changes - You May Need to Log Back In","status":"resolved","created_at":"2025-09-04T15:41:19.731Z","updated_at":"2026-08-31T18:06:38.077Z","monitoring_at":"2025-09-04T15:41:19.768Z","resolved_at":"2025-09-04T18:39:47.077Z","impact":"none","shortlink":"https://stspg.io/c2lhq2v3mlvb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-04T15:41:19.725Z","reminder_intervals":null,"id":"36w5zcdwt6g3","page_id":"sdvlly5tjw1v","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-09-04T18:39:47.077Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-04T18:39:47.077Z","display_at":"2025-09-04T18:39:47.077Z","deliver_notifications":false,"tweet_id":null,"id":"vmqbzglwnryl","incident_id":"36w5zcdwt6g3","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Insights is now integrated with the Aditude Platform single sign-on (SSO). If you experience issues accessing Platform features—such as Insights data—please sign out and sign back in. If problems persist, contact support@aditude.io.","created_at":"2025-09-04T15:41:19.768Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-04T15:41:19.768Z","display_at":"2025-09-04T15:41:19.768Z","deliver_notifications":true,"tweet_id":null,"id":"k7gjbws225s8","incident_id":"36w5zcdwt6g3","custom_tweet":null,"affected_components":[{"code":"c5yd08zb3gkg","name":"Insights","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Insights","created_at":"2024-06-25T18:34:38.725Z","updated_at":"2026-09-05T14:23:54.418Z","position":5,"description":"Frontend Insights application and api.","showcase":true,"start_date":"2024-06-25T00:00:00.000Z","id":"c5yd08zb3gkg","page_id":"sdvlly5tjw1v","group_id":null}]}]
}